63.Customer service, complaints

What do you think of people complaining when they buy poor quality goods at a low price?

What problems do customers often have while shopping?

What do you think customers should do when there are problems with products bought online?

As a customer, what kinds of services do you expect from a company?

What is good service?

What are the differences between shopping online and in-store?

Do you think customers' complaints will improve products or services?